Vendor uploads that
don't break your library.
Every vendor uploads however they already work.
You don't get to pick how a 200-supplier panel ships you files. Sirv accepts all of it the same way, the small vendor with a browser, the agency on a tight deadline, the supplier with a nightly batch. Vendors keep their habits. You keep one clean queue.
The bad files never reach your catalog.
Every upload runs through your rules before it lands in your library. Vendors see the problem instantly with a clear reason, wrong size, distracting background, watermark still on the image, and reshoot before anyone on your side wastes time on it. Tighten for hero shots, loosen for casual gallery, or accept anything that scores above your threshold. You decide whether failures bounce, warn, or queue for review.
Most "rejections" fix themselves before a reviewer ever sees them.
The kind of fixes a junior retoucher used to do, resize, clean up the background, center the product, save in the right format, happen automatically the moment a vendor uploads. You set a per-image budget so it never runs away on you. Anything the auto-fix can't safely handle goes to a reviewer with one-click repair options already prepared.
Review with side-by-side context, not Slack threads.
When a submission needs human eyes, reviewers see the original next to the proposed fix, the exact reason it didn't pass, and one-click options to repair single images or whole batches at once. When a vendor reshoots, the original stays in version history so you can always see what changed.
- The right reviewer gets the right products, automatically
- Repair single images or hundreds in one pass
- Full version history on every resubmit
- Vendors and your team see the same activity feed
Strict where it matters. Forgiving where it doesn't.
Hero shots can demand a clean white background and 4K dimensions. Lifestyle gallery shots can stay loose. Set the strictest rules once for the products that need them, a default for everything else, and a catalog-wide safety net at the bottom. The tightest rule that applies always wins.
- 1
Per-image rules
Hero shots can demand stricter rules than gallery shots, without forking the whole template.
- 2
Per-product rules
Pin tighter rules to a single product when a marketplace or buyer insists on it.
- 3
Template defaults
The everyday rules every product in this template inherits. Set once, applies everywhere.
- 4
Per-group rules
Group products by type, brand, category, or tag. New products in the group inherit automatically.
- 5
Catalog-wide floor
Your safety net. The rules anything not covered above has to clear before it lands.
Assign vendors by product. Or brand. Or tag. Mix and match.
A photographer can own one specific product plus everything in a brand. An agency can have a whole category. Vendor access stacks, combine grants and the vendor sees the union. Add a new product later? Vendors who own the brand or category see it automatically. No vendor-by-vendor onboarding sweep.
Vendors land somewhere that looks like yours.
Welcome them with your copy, your contact email, and the rules they need to know up-front. Show example shots so they know what good looks like before they upload. Less hand-holding from your team, fewer rejections from theirs.
Custom welcome copy, contact email, and up to 10 short tips so the first thing a vendor reads is your brand voice, not ours.
Show vendors what 'good' looks like. Upload accepted-example tiles for every shot type (hero, gallery, lifestyle, detail, swatch) so there's no guessing.
Files arrive named your way (by SKU, slot, and extension) no matter how the vendor uploaded them. Your library stays clean without a single rename.
Vendor accounts stay locked to the vendor portal. No accidental peeks at the dashboard, no cross-customer leaks when a vendor works with multiple brands.
The handoff is automatic. The cleanup is too.
Approve an image and it's already on your CDN and on the Shopify product page, no copy-paste, no follow-up tickets. Reverse a call and the asset is pulled cleanly the same way it landed.